Privacy Statement

PRIVACY STATEMENT
TrueSource Corporation / LeatherPages.com has created this privacy and security policy to let you know why we collect information from you and what we do with it. It applies to our Leather industry specific site at www.leatherpages.com, any subsections of this site, and to any future domains under which we operate our existing business. If at any time you have questions, please do not hesitate to contact us directly. We are firmly committed to maintaining your privacy through the highest level of security. We pledge that we shall not sell, trade, or rent your personal information to others unless you have granted us explicit consent to do so.
Information Collection and Use

When you visit the LeatherPages.Com site, you may provide some or all of the following information:

• Anonymous information
• Aggregate data
• Any personally identifiable information you knowingly provide us

Information Collection

Personally Identifiable Data and Information

• LeatherPages.com collects personally identifiable data from you when you order LeatherPages.com products in order to process the transaction; provide you with the support and tools required to maintain and modify your directory listings; and to contact you about specials and new products.
• LeatherPages.com collects personally identifiable data from you when you request corrections to, or deletions of, directory listings in order to process your request.
• You can change or correct information about yourself and your account by contacting us at the email address: service@leatherpages.com or through the “Manage Account” link on the site
• LeatherPages.com collects personally identifiable data in other situations in which you knowingly provide us with such information; for example, when completing online surveys, participating in a sweepstakes or contest, registering for newsletters or communicating with customer service.

Anonymous and Aggregate Data

• In an effort to provide maximum benefit to you we collect information, not about you personally, but about your visit. We are constantly monitoring information in order to produce aggregate reports for internal use and for use by third parties, including advertisers. This information provides us with valuable feedback we can use to improve our site and services. For example, we can inform advertisers how many people saw or clicked on an ad and additionally, how many people saw or clicked on ads in different portions of our service. Where available, we may offer information about aggregate viewer characteristics. We do not include personally identifiable information about you or your online usage patterns.
• LeatherPages.com collects information about your site usage through the use of cookies and through our server log files, including IP Addresses. LeatherPages.com does link IP Addresses to any personally identifiable information.
• Cookies allow us to customize portions of our content according to your preferences. Cookies also allow us to target our advertisements and limit the number of times you see an advertisement on our site. However, cookies tell us nothing about you personally unless you specifically give us additional information. The LeatherPages.com web site is viewable even if you disable the cookie function however you may lose the ability to use some of our advanced features.
• Some of the banner and display ads on our site are provided by third party ad servers. These ads may contain cookies. Information collected through cookies associated with third party ads are collected by the third party and we do not always have access to this information.


Information Use


Profile

We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our Web site, and to direct pertinent marketing promotions to them. Your profile is shared in aggregate form only.

Cookies

A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

By setting a cookie on our site, users would not have to log in a password more than once, or refill a non-checked out shopping cart, hereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site. See the “Profile” section.


Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies, once we have given permission for them to set cookies for advertising.


Third Party Advertising
Some of the ads appearing on this Web site are delivered to users by third parties as selected by our advertisers. Information about users’ visit to this site, such as number of times they have viewed an ad (but not user name, address, or other personal information), is used to serve ads to users on this site. This privacy statement covers the use of cookies by LeatherPages.com only and does not cover the use of cookies by any advertisers.

Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses are tied to personally identifiable information to enable our Web-based service. We use a tracking utility called WebTrends that uses log files to analyze user movement.

Clear Gifs (Web Beacons/Web Bugs)
We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. The main difference between the two is that clear gifs are invisible on the page and are much smaller, about the size of the period at the end of this sentence. Clear gifs are not tied to users’ personally identifiable information.

Clear Gifs can "work with" existing cookies on a computer if they are both from the same Web site or advertising company. That means, for example, that if a person visited “www.companyX.com”, which uses an advertising company's clear gif, the Web site or advertising company would match the clear gif's identifier and the advertising company's cookie ID number, to show the past online behavior for that computer. This collected information would then be given to the advertising company or Web site.

In addition, we use clear gifs in our HTML-based emails to let us know which emails have been opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If users would like to opt-out of these emails, please see the Opt-out section.


Communications from the Site

Special Offers and Updates
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and targeted newsletters. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.

Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.

Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.


Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.



Sharing / Selling of Personal and Corporate information


LeatherPages.com will send (share or sell) personally identifiable information to other companies or people when:
• LeatherPages.com has obtained your consent to share the information;
• LeatherPages.com needs to share or sell the information to provide a product or service you requested;
• LeatherPages.com has a good-faith belief that such action is necessary to comply with a judicial proceeding, court order or other legal process;
• LeatherPages.com finds that your actions on the LeatherPages.com web site violates the LeatherPages.com Terms of Use or any of LeatherPages.com’s usage guidelines for specific products or services.


Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our partners and advertisers. May be linked to any personally identifiable information.

Third Party Advertisers
LeatherPages.com shares Web site usage information about users with a advertisers or potential advertisers on LeatherPages.com for the purpose of targeting our Internet banner advertisements on this site and other sites. For example, an advertiser in LeatherPages.com may use cookies and clear GIFs on this site, which allow them to recognize a user's cookie when a user visits this site. The information they collect and share through this technology is not personally identifiable.

Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Business Transitions
In the event LeatherPages.com goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.


Choice/Opt-out

Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for information. For example, our order form has an ‘opt-out’ mechanism so users who buy a product from us, but don’t want any marketing material, can keep their email address off of our lists.

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at service@leatherpages.com. We also offer an opt-out mechanism on the http://www.leatherpages.com/Newsletter/Subscription.asp page or the user may contact us at the address listed below.


Links
This Web site contains links to other sites. Please be aware that we, LeatherPages.com, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site

Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used and shared with the contest or survey sponsors to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users’ personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users’ personally identifiable information for any secondary purposes.


Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. LeatherPages.com will automatically send the friend an email inviting them to visit the site. LeatherPages.com will use this information for the purpose of sending this email, other subsequent marketing emails and tracking the success of our referral program. The friend may contact LeatherPages.com at http://www.leatherpages.com/Newsletter/Subscription.asp or send and email to service@leatherpages.com to request the removal of this information from our database.


Chat Rooms, Message Boards, and Public Forums
Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, through e-mail, or in chat areas - that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.

Security
This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’. [To learn more about SSL, follow this link [INSERT LINK].]



While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility.

If users have any questions about the security at our Web site, users can send an email to service@leatherpages.com


Enhancement of Marketing Profile
We purchase third party marketing data and add it to our existing user database to better target our advertising and provide pertinent offers we think our users would be interested in. We use this information to enhance or overlay the ‘profile’ of individual users. This aggregate marketing data is therefore tied to the users’ personally identifiable information. See also the “Profile.”

Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done at through “manage account” link or by emailing our Customer Support at service@leatherpages.com or, contact us by telephone or postal mail at the contact information listed below.

Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email or by posting a notice on our Web site for 30 days.

Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:

EMAIL: service@leatherpages.com
PHONE: 403-208-2620
POSTAL MAIL: 3234-1010 Arbour Lake Road N.W., Calgary, AB T3G 4Y8 Canada